Airlines
Providing near real-time visibility in Airline Task Management Process.
“How Protos partnered with an airline and aviation product company to improve speed and accountability?
Problem
Solution
As a leading innovator in software solutions, Protos successfully developed and launched TaskConnect, a robust SaaS product tailored for efficient task management. This platform, crafted using Protos’ signature iterative and prototyping approach, offers airlines a flexible configuration with an 80% core and 20% custom product mix.
In collaboration with the customer, Protos mapped out critical user journeys and profiles, ensuring that TaskConnect seamlessly integrates with the unique workflows of the aviation industry. The platform enhances operational efficiency by delivering associated tasks, updates, and alerts in real-time via a sophisticated push-pull integration with airline back-end systems.
TaskConnect features an intuitive user interface designed specifically for front-line staff, enabling them to easily acknowledge, initiate, and complete tasks. Protos also rolled out an administrative console that allows airline managers to customize application behaviors in alignment with specific airline policies and requirements.
The implementation of TaskConnect includes a comprehensive audit trail feature, promoting transparency in task management from start to finish. Each deployment of TaskConnect is uniquely branded to reflect the airline’s corporate identity, reinforcing brand consistency across digital platforms.
Impact Delivered
Protos solved the problem as an Innovation Partner by:
- 50% Reduction
In Administrative Time - 90% Improvement
In Real-Time Task Communication
